However, we will do our best to address other issues as well, such as assisting you in creating templates and/or writing a script. We try to address only issues related to IPHost Network Monitor software as well as its bundled components. If you own commercial IPHost license with active Maintenance&Support subscription, we will do our best to have your issue fixed in higher priority.
If you run freeware version of IPHost Network Monitor (or if you own a commercial IPHost license, but Maintenance&Support subscrirption of it has expired), we encourage you to make use of online help and knowledge base at IPHost Network Monitor site, where all common issues are most probably referenced.
I need assistance writing a script for my monitoring needs, or configure Web interface.
stop IPHost GUI client (" File -> Exit") after you finished tuning your monitoring configuration GUI client isn't necessary to keep monitoring runningĤ. 
make sure no dependency monitor (such as Ping, TCP etc) is polled more frequently than every 30 seconds, and any other - more frequently than every 1-2 minutes. if monitoring large setups, use remote network agents to lower the load on main IPHost installation. adjust system limits in " Settings -> Monitoring" menu of IPHost GUI client set threads count and half-open TCP connections greater or equal to number of running monitors (or 1000, if you have more than 1000 running monitors). make sure antivirus/other guard software isn't interfering with IPHost (whitelist IPHost and its components). leave up to 4Gb of RAM available for IPHost and its components (that can increase significantly bundled database server efficiency). make sure disk drive where IPHost is usually installed (typically C:) isn't heavily used by other applications. Any advice on making IPHost Network Monitor running faster? when experiencing problems configuring Web interface pages, please send us contents of conf/ files and htdocs/ files (both beneath IPHost installation directory)ģ. when experiencing problems running IPHost (main installation and/or remote agent), please send us log files (in case of agent malfunction, send us logs for both main installation and the agent). when experiencing problems installing IPHost, please send us OS type/version, IPHost version and build, screenshot(s) of IPHost error messages. What data shall I provide to have my issue resolved faster? asking at General support forum (please search the forum first, your question might be already answered)Ģ. emailing our support teamat sending us support request via online support form. How do I get technical support for IPHost Network Monitor?
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